Last updated: 02 January 2026

This Privacy Policy explains how Safe Drop (“we”, “us”, “our”) collects, uses, and protects your personal data. Safe Drop is operated by a UK-based sole trader and complies with the UK General Data Protection Regulation (UK GDPR).

By using Safe Drop, you acknowledge and accept the data practices described in this policy.

1. Who this policy applies to

This policy applies to individuals and landlords who create a Safe Drop account and use the Safe Drop service. Safe Drop is not intended for use by anyone under the age of 18.

2. Personal data we collect

2.1 Account information

• First name
• Last name
• Email address
• Account password (stored in hashed form by our authentication provider)

2.2 Payment information

Payments are processed by our third-party payment provider, Stripe. Safe Drop does not store or process your card details.

2.3 Safe Drop location content

You may choose to submit information that is displayed when a Safe Drop QR code is scanned, including:

• Delivery instructions
• Safe drop location descriptions
• First name and contact number (if you choose to display them)

2.4 Photos

Safe Drop may allow the upload of photos (such as proof-of-delivery images). These features may evolve over time.

3. How Safe Drop location pages work

Safe Drop uses QR codes to display delivery instructions at a physical location. When a QR code is scanned with a valid link, the associated Safe Drop details may be shown.

Safe Drop location pages:

• Are intended to be viewed by delivery drivers
• Are accessible to anyone who scans the QR code
• Are not intended to be indexed by search engines

To reduce exposure, Safe Drop uses technical measures such as:

• Preventing search engine indexing
• Requiring valid URL parameters (including a “pass” parameter) to display details

These measures reduce casual access but are not foolproof. Anyone with access to a valid QR scan link may be able to view the information you choose to display.

You are responsible for deciding what information to include in your Safe Drop instructions and should not include any information you are uncomfortable sharing.

4. How we use your data

We use your personal data to:

• Create and manage your Safe Drop account
• Provide and operate the Safe Drop service
• Process subscription payments
• Communicate with you about your account or service updates
• Improve the functionality and reliability of Safe Drop

5. Legal basis for processing

We process your personal data based on:

• Performance of a contract (providing the Safe Drop service)
• Your consent (where you choose to display information publicly via QR codes)
• Legitimate interests (operating and improving the service)

6. Data retention

If you cancel your account, your data is retained until the end of your current billing period.

Uploaded photos may be retained indefinitely unless you request deletion.

7. Sharing your data

We do not sell your personal data. We only share data with trusted third parties where necessary to provide the service, including:

• Stripe (payment processing)
• Namecheap / EasyWP (hosting)
• Namecheap and Google (email delivery)
• Google Analytics (usage analytics)

8. Your rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing

You can exercise these rights by contacting: support@safedrop.co

9. Children’s data

Safe Drop is not intended for use by anyone under 18 years of age. We do not knowingly collect personal data from children.

10. Security

We take reasonable technical and organisational measures to protect your personal data. However, no system can guarantee absolute security.

In particular, information displayed via Safe Drop QR codes may be visible to anyone with access to the QR scan link. You should carefully consider what information you choose to display.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

12. Contact

If you have questions about this Privacy Policy or how your data is handled, please contact:

support@safedrop.co